
TERMS AND CONDITIONS
1. Payment Terms
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All invoices must be paid within 30 days of receipt unless otherwise agreed upon in writing.
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1.2. Late payments may incur interest charges at a rate of 1.5% per month.
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2. Delivery Schedule
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Estimated delivery dates are provided at the time of order confirmation.
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Delivery times are subject to availability and unforeseen circumstances. We are not liable for delays caused by factors beyond our control.
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3. Quality Assurance
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. All materials are subject to stringent quality checks before dispatch.
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Any defects must be reported within 7 days of delivery for a replacement or refund consideration.
4. Returns and Refunds
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Returns are accepted within 30 days of delivery, provided materials are in their original condition and packaging.
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Refunds will be processed after inspection of the returned items and may take up to 14 days.
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5. Order Cancellation
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Orders can be canceled within 24 hours of placement without penalty.
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Cancellations after this period may incur a restocking fee of 10% of the order value.
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6. Liability
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Our liability for any claim arising from the supply of materials is limited to the cost of the materials supplied.
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We are not responsible for any consequential or incidental damages.
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7. Force Majeure
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We are not liable for any failure to perform due to circumstances beyond our control, including natural disasters, strikes, or supply chain disruptions.
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8. Warranty
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Materials are warranted against defects in workmanship and materials for a period of 12 months from the date of delivery.
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This warranty does not cover misuse, improper installation, or normal wear and tear.
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9. Specific Material Conditions
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Steel: Sold in various grades and dimensions, subject to availability. Custom orders are non-refundable.
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Cement: Must be stored in dry conditions. We are not responsible for degradation due to improper storage.
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Bricks: Dimensions and colors may vary slightly due to manufacturing processes.
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Pipes and Fittings: Installation must be performed by a qualified professional to ensure warranty validity.
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Electrical Equipment: Must be installed by a certified electrician. Warranty void if improperly installed.
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Lifts: Installation and maintenance services must be performed by authorized personnel.
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Interior Materials: Custom orders (e.g., bespoke furniture) are non-refundable.
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Ready-Mix Concrete: Delivery timing is crucial to ensure product quality. Delays beyond our control may affect performance.
10. Intellectual Property
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All intellectual property rights related to the materials and their documentation remain with us. Unauthorized use is prohibited.
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11. Governing Law
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These terms and conditions are governed by the laws of [Telangana/India]. Any disputes will be resolved in the courts of [Telangana/India].